Privacy Policy

This Privacy Policy explains how Natural Products International("we") collects, uses, and protects your information when you use our website and services.

Information we collect

• Account information — your name, email address, optional company name, and a securely hashed password.
• Submissions — sample details and descriptions you provide, and the results and reports associated with them.
• Messages — the contents of inquiries you send us through the contact form.
• Technical data — standard log and device data generated when you use the site.

How we use it

• To provide, operate, and improve the Services.
• To process your submissions and deliver your results.
• To respond to your inquiries and send service-related notifications.
• To secure the Services and comply with legal obligations.

How it is stored and shared

Data is stored with reputable infrastructure providers (including hosting and database services located in the United States). We use service providers (for example, for email delivery) only as needed to operate the Services. We do not sell your personal information. We may disclose information if required by law.

Your choices

You may request access to, correction of, or deletion of your personal data by contacting us. Some data may be retained as required for legal, security, or operational reasons.

Security

We use industry-standard measures to protect your data, including encryption in transit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes

We may update this policy from time to time. Material changes will be reflected by updating the date above.

Contact

Privacy questions or requests? Email info@npi-lab.com.